Help and Support

Fast answers for learners and instructors

Find guidance for enrollment, billing, cohort schedules, instructor onboarding, and platform access. We are here to help you get the most out of your training experience.

Common topics

Enrollment and payment

Need help signing up for a course or understanding pricing? Reach out and we will walk you through the available plans — individual, cohort-based, and team licenses.

Account and access

Having trouble logging in or accessing your enrolled courses? Let us know and we will get you back on track quickly.

Course and schedule guidance

Not sure which course fits your goals? We can help you pick the right starting point based on your background and what you want to achieve.

Instructor onboarding

Interested in teaching with InitD Training? We partner with practitioners who can deliver practical, industry-relevant content. Get in touch to discuss collaboration opportunities.

Contact us

Email us at hello@initd.sg and we will respond within one business day.

For instructor partnership inquiries, mention “Instructor Partnership” in your subject line so we can route your message to the right team.