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Seven practical AI skills for work
These skill areas describe what our classes teach and how they fit together. They are not a certification.
AI Writing & Communication
Live classes available
Create, improve and communicate useful written work with AI.
At a starting level, you can: Draft a work email, summary or short report from supplied facts, then correct clear factual and tone errors.
Taught in: Get Everyday Work Done with Claude
Business Data Analysis & Reporting
Live classes available
Use AI to explore data, check findings and explain results.
At a starting level, you can: Ask useful questions of a prepared dataset and check reported numbers against a supplied source.
Taught in: Get Answers From Your Xero Books with Claude, Let Claude Draft Your Xero Quotes and Invoices
Workflow Automation
In development
Design, automate and monitor repeatable work.
At a starting level, you can: Map a repetitive task and set up a simple sequence with a human checkpoint.
No class yet.
AI Agents & Supervision
Practised within our classes
Set up and oversee AI assistants that carry out bounded tasks.
At a starting level, you can: Configure a constrained AI assistant and explain when a person must review or step in.
Practised in: Get Answers From Your Xero Books with Claude, Let Claude Draft Your Xero Quotes and Invoices
AI Verification & Governance
Practised within our classes
Test AI outputs, protect information and manage risks.
At a starting level, you can: Check an AI answer against a trusted source and spot a confidentiality or reliability issue.
Practised in: Claude Code: Turn Your Idea Into a Working App, Get Answers From Your Xero Books with Claude, Let Claude Draft Your Xero Quotes and Invoices, Get Everyday Work Done with Claude
AI Adoption & Implementation
In development
Choose worthwhile uses of AI and introduce them responsibly.
At a starting level, you can: Identify one suitable AI use case, its starting point, expected benefit and main risk.
No class yet.
AI Application Development
Live classes available
Create, test and maintain applications with AI-assisted tools.
At a starting level, you can: Build or change a small prototype, show that a feature works, and test it.
Taught in: Claude Code: Build Without Writing Code (Start Here), Claude Code: Turn Your Idea Into a Working App, Claude Code: Put Your Product Online, Claude Code: Launch to Your First Users